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E-mail Confirmation FAQ 

How do I ensure I will receive confirmation emails?

To ensure you receive these e-mails please do the following:

Business Entity Filings:

  1. Check your Junk folder and/or your Deleted folder. If you are able to locate the email, you may right click on the e-mail, go to Junk E-mail and then select Add Senders Domain to Safe Sender List.
  2. If you are unable to locate any of the notifications, you may simply add support@ark.org to your contact list(address book). To do this go to option on the File Menu and select Contacts
    (or CTRL + 3). When the contact window opens, click on the New button. This will present you with a New Contact window and you should enter support@ark.org in the e-mail field, then click on Save & Close.

    If the above option did not correct the situation, please ask your system administrator to white list the domain of ark.org on their spam filter /server rules.

Franchise Tax Filings:

  1. Check your Junk folder and/or your Deleted folder. If you are able to locate the email, you
    may right click on the e-mail, go to Junk E-mail and then select Add Senders Domain to Safe Sender List.
  2. If you are unable to locate any of the notifications, you may simply add secretaryofstate@sos.arkansas.gov to your contact list (address book). To do this go to option on the File Menu and select Contacts (or CTRL + 3). When the contact window opens, click on the New button. This will present you with a New Contact window and you should enter secretaryofstate@sos.arkansas.gov in the e-mail field, then click on Save & Close.

    If the above option did not correct the situation, please ask your system administrator to white list the domain of sos.arkansas.gov on their spam filter /server rules.


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